Strategies and tools used to build and manage positive relationships with guests, fostering loyalty and repeat bookings.
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The practice of installing separate meters for individual units or areas within a property to track and bill utility usage separately.
A record-keeping system used to track all maintenance and repair tasks performed on a rental property. This helps ensure proactive maintenance and…
Utilizing instant messaging features within platforms or dedicated apps for swift communication with guests regarding bookings, inquiries, or issues.
Creating comprehensive guest welcome books that provide tailored information and recommendations relevant to the interests and needs of the defined target market.