The process of collecting, analyzing, and responding to guest reviews and feedback to improve the rental experience and address any issues.
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A thorough system for screening potential guests before confirming bookings, often involving identity verification, reviews from previous hosts, and communication to ensure…
A coordinated plan for cleaning a short-term rental between guest stays, often shared and managed by co-hosts, cleaning services, or property managers.
Property management services in Nha Trang can assist short-term rental owners with tasks such as listing management, guest communication, and cleaning.
An extra layer of security that requires users to provide two forms of identification, enhancing account protection against unauthorized access.