The process of collecting, analyzing, and responding to guest reviews and feedback to improve the rental experience and address any issues.
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A centralized repository of information for guests, often found on Airbnb and VRBO listing pages. It includes details about the property, amenities,…
A pricing strategy used to maximize revenue by adjusting rental rates based on factors such as demand, seasonality, and competition.
The process of verifying the identity and assessing the suitability of potential guests before confirming a reservation, often involving background checks and…
A measure of a short-term rental property’s profitability, calculated by subtracting operating expenses from revenue, excluding debt service and income taxes.