The process of effectively communicating with guests before, during, and after their stay, including responding to inquiries, providing check-in instructions, and addressing concerns.
Menu
You may also like
When a guest books a rental property directly through the host’s website or other channels, bypassing third-party platforms like Airbnb or VRBO.
Inspired by the spiritual significance of Ojo de Agua (eye of water) in some cultures, this refers to offering guests an optional,…
Implementing rigorous cleaning and sanitation protocols that exceed industry standards, especially important in a post-pandemic world, to ensure guest safety and peace…
An unwritten, legal promise in a short-term rental agreement that the property is suitable for its intended purpose, meaning it’s habitable and…