The process of effectively communicating with guests before, during, and after their stay, including responding to inquiries, providing check-in instructions, and addressing concerns.
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A documented procedure outlining how guest complaints, issues, or emergencies are handled and escalated within a short-term rental business.
A measure of the profitability of a short-term rental property, calculated by subtracting operating expenses from revenue.
Laws, ordinances, and regulations imposed by local governments or homeowners’ associations that govern short-term rentals, including licensing, permits, occupancy limits, and noise…
Utilizing data collected from IoT devices to understand guest preferences and tailor the rental experience, such as adjusting temperature settings or recommending…