The process of effectively communicating with guests before, during, and after their stay, including responding to inquiries, providing check-in instructions, and addressing concerns.
You may also like
A Hawaiian word meaning “family” that is often used in the short-term rental industry to emphasize the importance of creating a welcoming…
A key performance indicator (KPI) in the hospitality industry, calculated by dividing the total revenue generated from bookings by the number of…
Property listings that are tailored to attract remote workers and digital nomads, highlighting features like fast internet, ergonomic workspaces, and proximity to…
The percentage of time a short-term rental property is booked over a specific period, indicating its popularity and revenue potential.