The process of effectively communicating with guests before, during, and after their stay, including responding to inquiries, providing check-in instructions, and addressing concerns.
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Collaborating with local businesses, such as restaurants, tour operators, and transportation providers, to offer guests exclusive discounts and experiences.
A term for a host who demonstrates flexibility and adjusts their strategies and operations in response to changing market conditions, guest preferences,…
The handling and safeguarding of security deposits collected from guests to cover potential damages or violations of house rules.
Physical elements incorporated into the design and operation of pools, hot tubs, and water features at short-term rentals to minimize risks and…