The former name of IHG One Rewards, still relevant for hosts who may have accumulated points under the old program and can redeem them for travel benefits.
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A type of landing page designed to capture leads from potential guests, typically offering a valuable incentive like a discount code or…
A reimbursement issued to a guest through the Stripe platform, typically in case of cancellations, booking changes, or security deposit returns.
The method by which guests gain entry to the rental property, such as keyless entry systems, lockboxes, or in-person check-ins.
A record of all interactions and communications with guests, including inquiries, booking confirmations, and issue resolutions.