Maintaining clear and proactive communication with guests throughout their stay, providing timely responses to inquiries, and addressing any concerns promptly.
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A measure of how quickly and effectively a short-term rental host responds to guest inquiries, booking requests, and messages, often influencing booking…
A security measure employed by some short-term rental hosts to screen potential guests for criminal history or other red flags, enhancing safety…
The practice of proactively managing all aspects of a guest’s stay to create a positive and memorable experience, from pre-arrival communication to…
A percentage-based fee charged by platforms like Airbnb and VRBO to hosts for using their services, including listing exposure, booking processing, and…