Providing exceptional and personalized customer service to short-term rental guests, going above and beyond to create a memorable and positive experience.
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The process of monitoring, managing, and responding to online reviews and feedback from guests to maintain a positive brand image.
A kitchen that does not have a stovetop or oven, typically equipped with a microwave, mini-fridge, and basic appliances for simple meal…
Proactive measures taken by short-term rental hosts to minimize the risk of property damage by guests, including clear house rules, security deposits,…
A reduced rate offered to guests who book a short-term rental for a full week or longer, incentivizing extended stays and increasing…