Providing exceptional and personalized customer service to short-term rental guests, going above and beyond to create a memorable and positive experience.
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Feedback left by guests after their stay, providing insights into the property’s condition, host’s communication, and overall experience, influencing future bookings.
Developing a comprehensive house manual that addresses frequently asked questions and provides clear instructions based on common guest requests.
Similar to e-commerce, it refers to potential guests who initiate a booking on platforms like Airbnb or VRBO but leave before completing…
A pricing strategy used to maximize rental income by analyzing market demand, seasonality, and competitor pricing to adjust rental rates dynamically and…