Implementing measures to ensure the consistent quality of the guest experience, including regular property inspections, guest feedback surveys, and standardized procedures.
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The use of technology to analyze guest feedback from reviews, surveys, and social media to understand guest satisfaction and identify areas for…
The approach and methods a host or property manager uses to operate and oversee their short-term rental business.
Insurance or security deposit options that protect hosts from financial losses due to accidental or intentional damage to their property by guests.
A term for a host who leverages their local knowledge and connections to provide guests with authentic experiences and personalized recommendations.