When two or more individuals or entities share ownership of a short-term rental property and collaborate on its management and hosting responsibilities.
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Encompasses all aspects of a guest’s stay, from pre-booking communication to post-stay follow-up, aiming to provide a positive and memorable experience.
The process of automatically updating calendars, rates, and availability across multiple platforms like Airbnb and VRBO to prevent double-bookings and streamline operations.
Providing amenities specifically designed for plus-size guests to ensure their comfort and accessibility during their stay.
Utilizing Zendesk, a customer service platform, to manage guest inquiries, automate responses, and resolve issues efficiently for a seamless guest experience.