The process of preparing a short-term rental property for the winter season, including protecting pipes from freezing, insulating windows, and ensuring heating systems are functional.
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Structured questionnaires used to collect feedback from guests after their stay, providing insights into their experience, satisfaction levels, and areas for improvement.
Providing a digital guest guidebook accessible through a QR code, offering property information, local recommendations, and house rules.
Actively monitoring and responding to guest reviews, resolving issues promptly, and building a strong online reputation to attract future bookings.
The use of natural language processing (NLP) techniques to analyze guest reviews and feedback, identifying positive and negative sentiment to improve guest…