A digital or physical guide provided to guests upon arrival, containing essential information about the property, local area, house rules, and contact details.
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A type of short-term rental where guests have exclusive access to an entire property, including all bedrooms, bathrooms, living spaces, and kitchen…
A booking request made directly by a guest through a platform’s booking system, as opposed to an inquiry or pre-booking communication.
The art of curating memorable and positive experiences for short-term rental guests, encompassing personalized touches, local recommendations, and exceptional service.
A refundable amount collected from guests before their stay to cover potential damages or violations of house rules.