Communication between hosts and guests through platform messaging systems or other channels, facilitating booking inquiries, check-in instructions, and support.
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The platform and process used to collect and display guest reviews and ratings for a short-term rental property.
Detailed information provided to guests about how to access the property, including directions, lock codes, and wifi passwords.
A type of traditional Japanese inn that features tatami-matted rooms, communal baths, and other amenities.
A fee charged by platforms like Airbnb and VRBO to hosts for each booking made through their platform, usually calculated as a…