Communication between hosts and guests through platform messaging systems or other channels, facilitating booking inquiries, check-in instructions, and support.
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The overall satisfaction and positive experience of a guest during their stay at a short-term rental, encompassing factors like cleanliness, communication, and…
The process of adjusting the nightly, weekly, or monthly rates for a short-term rental property based on factors like seasonality, demand, competition,…
A comprehensive document provided to guests upon booking or arrival, containing information about the property, local area, and house rules.
A contactless check-in process that allows guests to access their rental without physical interaction. This can involve using keyless entry systems, smart…