The end-to-end experience a guest has from booking to checkout, encompassing all touchpoints and interactions with the host and property.
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A centralized interface within a short-term rental platform or management software that provides hosts with an overview of their listings, bookings, calendar…
The process of collecting, analyzing, and responding to guest reviews and feedback to improve the rental experience and address any issues.
A bathroom that contains only a toilet and a sink, also known as a powder room or guest bathroom. Important for guests…
Virtual backgrounds used during online meetings on the Zoom platform. For short-term rental hosts, this can involve showcasing their properties or local…