The end-to-end experience a guest has from booking to checkout, encompassing all touchpoints and interactions with the host and property.
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A private or shared swimming pool with a heating system, allowing guests to enjoy swimming even during cooler months.
The process of using a guest’s online information and behavior to assess their trustworthiness and suitability as a potential renter, often used…
The process of organizing, prioritizing, and tracking all tasks associated with managing a vacation rental, from guest communication to cleaning and maintenance.
A thorough inspection of the property conducted before and after each guest stay to assess cleanliness, identify any damages, and ensure everything…