A plan for identifying and offering additional services or amenities to guests during their stay, aiming to enhance their experience and generate additional revenue.
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A series of automated emails sent to guests before, during, and after their stay, providing important information, confirming details, and enhancing their…
The terms and conditions that dictate the refund policy for guests who cancel their booking.
Going above and beyond to provide exceptional service, address guest needs promptly, and create memorable experiences.
Feedback and ratings provided by guests after their stay at a short-term rental property, influencing future booking decisions.