A time-sensitive request made by a guest during their stay, requiring immediate attention from the host or property manager, such as a maintenance issue, lost key, or emergency situation.
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A marketing strategy focused on creating and distributing valuable, relevant, and consistent content to attract and engage potential guests. This can include…
The process of recruiting, training, and coordinating individuals or teams responsible for various aspects of managing a short-term rental property.
Connecting the property management system or guest communication platform with a flight tracking service to monitor guest arrival times and proactively manage…
Analyzing and optimizing the entire guest experience from pre-booking to checkout, identifying touchpoints and improving satisfaction at each stage.