A time-sensitive request made by a guest during their stay, requiring immediate attention from the host or property manager, such as a maintenance issue, lost key, or emergency situation.
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A painting technique that creates soft, hazy transitions between colors, often used metaphorically to describe the seamless blending of amenities and services…
A standardized set of cleaning procedures that hosts or their cleaning staff follow between guest stays to ensure a hygienic and welcoming…
A situation where a host accepts a higher offer from another guest after already accepting a booking, often leading to cancellations and…
A certification program that recognizes short-term rentals that meet specific sustainability standards, such as energy efficiency, water conservation, and waste reduction.