An online community or platform where hosts of short-term rentals can connect with each other to share advice, ask questions, discuss industry trends, and seek support.
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A pre-written document that outlines the terms and conditions of a short-term rental agreement, including guest responsibilities, house rules, and liability waivers.
A mobile payment platform that some short-term rental managers use to process payments and security deposits.
A communication style that is clear, respectful, and inclusive, addressing the needs and concerns of all guests regardless of background or ability.
The process of handling guest inquiries, booking requests, and other communications received through various platforms like Airbnb and VRBO.