Practices implemented by hosts to minimize the environmental impact of their short-term rental operations, promoting eco-friendly tourism.
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A dedicated professional responsible for ensuring guest satisfaction by managing communication, handling requests, and resolving issues.
The fees charged by a property management company for their services, typically calculated as a percentage of the rental income.
Measures taken to protect sensitive guest information, such as names, addresses, and payment details, from unauthorized access, disclosure, or theft.
Dividing guests into distinct groups based on shared characteristics, such as demographics or travel purpose, to tailor marketing and services.