The overall satisfaction and positive experience of a guest during their stay at a short-term rental, encompassing factors like cleanliness, communication, and amenities.
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A pre-determined charge imposed on guests for violating the house rules or rental agreement, such as smoking indoors or exceeding the maximum…
Applying house rules, such as no smoking or pet policies, uniformly to all guests to maintain fairness and prevent misunderstandings or disputes.
The process of optimizing a mobile app’s listing in app stores, such as the Apple App Store or Google Play Store, to…
Implementing clear, concise, and timely communication strategies throughout the guest journey, from booking to checkout, to ensure a positive experience.