The interconnected network of software, platforms, and tools used to manage and optimize short-term rental operations.
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The effective handling of all communication with guests before, during, and after their stay.
The common needs, wants, and preferences of guests staying in short-term rentals, including cleanliness, comfort, convenience, and communication.
Actively seeking and responding to guest feedback to identify areas for improvement and enhance the overall guest experience.
A third-party service that assists property owners in recovering unpaid fees or damages from guests.