Effectively and promptly addressing guest inquiries, requests, and issues through various communication channels to ensure a positive experience.
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The use of technology to automate tasks in short-term rental management, such as messaging, cleaning scheduling, and guest check-in.
A legal contract outlining the terms of service and responsibilities between a property owner and a professional short-term rental management company.
A feature offered by some short-term rental platforms, like Airbnb, that provides guests with a refund or rebooking assistance if their stay…
A marketing strategy that focuses on targeting specific guest segments with unique needs or interests, such as pet-friendly rentals or properties suitable…