A system where existing hosts can invite new hosts to join platforms like Airbnb or VRBO, often earning rewards for successful referrals.
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A search filter on booking platforms that allows guests to narrow down their search results based on their budget, displaying listings within…
A digital or physical guide provided to guests upon arrival at a short-term rental. It typically includes information on house rules, Wi-Fi…
A strategy for gradually introducing new features or updates to the platform, starting with a small group of users before wider implementation.
Strategies and techniques used to address and potentially lessen the impact of negative reviews from guests, including prompt responses, apologies, and resolutions.