The practice of actively encouraging guests to leave reviews after their stay, often through personalized messages or automated reminders.
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The ongoing effort by hosts to encourage positive guest reviews, which are crucial for attracting future bookings and building a strong reputation.
An instant messaging platform within Facebook, often used by short-term rental hosts to communicate with potential and existing guests in real-time.
The level of involvement and interaction a host has with the local community, including respecting local regulations, supporting local businesses, and fostering…
Specific fees that a short-term rental platform, like Airbnb or VRBO, may choose to waive for hosts or guests under certain circumstances,…