Replies made by hosts to guest reviews, addressing feedback, expressing gratitude, or clarifying any misunderstandings.
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Effectively communicating with guests from different countries and cultures, often involving multilingual support, translated materials, and cultural sensitivity.
A comprehensive document or digital resource provided to guests upon booking that includes essential information about the property, amenities, house rules, and…
The percentage of time a short-term rental property is booked and occupied by guests over a specific period.
Periods of peak travel demand in a particular destination, often characterized by increased booking volume, higher occupancy rates, and potentially higher rental…