Prompt, clear, and helpful communication from hosts to guests throughout the entire booking process and stay.
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A certification program offered by Bureau Veritas that assesses and recognizes sustainable practices in the hospitality industry.
Techniques for actively managing guest reviews, including responding to feedback, addressing concerns, and encouraging positive reviews to improve listing visibility and reputation.
A guest screening service that helps short-term rental hosts identify and mitigate potential risks, ensuring the safety of their property and neighbors.
Specialized insurance coverage designed to protect hosts and their properties from risks associated with short-term rentals.