Prompt, clear, and helpful communication from hosts to guests throughout the entire booking process and stay.
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The practice of managing bookings and guest communication across different time zones while remaining responsive during reasonable hours.
Features and equipment provided to accommodate families with young children, such as high chairs, cribs, and safety gates.
The process of reviewing and improving the overall structure, clarity, and effectiveness of written content for short-term rental listings and marketing materials.
The process of effectively communicating with guests throughout their stay, from booking to checkout, including inquiries, confirmations, and support.