Amenities explicitly listed and promised by the host in their listing description or pre-booking communication.
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Refusing to rent a short-term rental property to a guest based on protected characteristics such as race, religion, or national origin, which…
Measures taken by short-term rental platforms and hosts to prevent fraudulent bookings, payments, and other security risks.
A hosting approach where a portion of the rental income is donated to a charity or cause, often communicated to guests as…
Systems or software used to manage and organize guest information, communication history, and preferences to personalize interactions and build strong guest relationships.