Clear and concise instructions provided by hosts to guide guests to the property, often including multiple transportation options and local landmarks.
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Having a reliable network of qualified and readily available vendors (plumbers, electricians, handymen, etc.) to address maintenance issues promptly and efficiently.
The use of software or platform features to send pre-written or triggered messages to guests, streamlining communication and improving response times.
A digital representation of a person, often used by hosts on platforms like Airbnb to personalize their profile and create a more…
Tickets to local attractions or events that hosts may offer as an added amenity or service to their guests.