A measure of how quickly and effectively a host communicates with and responds to inquiries and requests from potential and current guests.
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A collection of resources provided to guests after booking, including check-in instructions, house rules, local recommendations, and contact information.
Cleaning services arranged on an as-needed basis for short-term rental properties, often used for last-minute bookings or between guest stays.
Marketing efforts focused on reaching specific groups of potential guests based on demographics, interests, travel behaviors, or other factors, to increase booking…
The ongoing expenses associated with running a short-term rental business, excluding the cost of acquiring the property. This includes items like utilities,…