The process of addressing and mitigating the impact of negative reviews from guests, including responding professionally and resolving issues publicly.
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A set of standardized procedures for cleaning and sanitizing a short-term rental property between guest stays to ensure hygiene and guest safety.
Providing a smooth and efficient check-in experience for guests, such as keyless entry or clear instructions.
The adoption of eco-friendly measures in short-term rentals, such as energy-efficient appliances, water conservation efforts, and waste reduction initiatives, to minimize environmental…
A legal term referring to a tenant’s right to undisturbed use and enjoyment of their rented property, free from unreasonable interference by…