The process of addressing and mitigating the impact of negative reviews from guests, including responding professionally and resolving issues publicly.
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A pricing strategy that adjusts rental rates based on factors like demand, seasonality, and competitor pricing to optimize revenue.
A similar program on VRBO that recognizes hosts who meet specific performance standards and provide excellent guest service.
A permit required by some local governments to operate a short-term rental property legally.
A well-designed floor plan that maximizes space, functionality, and flow within the rental property, enhancing guest comfort and satisfaction.