A branch of artificial intelligence used in chatbots and automated messaging systems to understand and respond to guest inquiries in a human-like way.
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Evaluations and feedback provided by guests after their stay, publicly viewable on platforms like Airbnb and VRBO. Reviews heavily influence booking decisions…
The specific group of travelers a host aims to attract with their rental property, such as families, business travelers, or budget-conscious backpackers.
An automated message sent to guests upon successful booking confirmation, including details about the reservation, payment, house rules, and check-in instructions.
A standardized graphical representation used to document and communicate business processes within a short-term rental operation, such as BPMN (Business Process Model…