A branch of artificial intelligence used in chatbots and automated messaging systems to understand and respond to guest inquiries in a human-like way.
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A mobile application designed for guests staying in short-term rentals, often providing features like booking management, communication with hosts, access instructions, and…
The overall impact of guest reviews on a host’s reputation, influencing their visibility in search results and attracting future bookings.
Smart home devices like Amazon Echo or Google Home that guests can use to control amenities or access information.