Monitoring and analyzing key performance indicators (KPIs) related to short-term rental performance, such as occupancy rate, average daily rate, and guest satisfaction scores.
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In the context of short-term rental management, breakage refers to revenue lost due to cancellations, guest no-shows, or other unforeseen circumstances.
The total revenue generated from short-term rental bookings before deducting any expenses such as cleaning fees, platform fees, or management fees.
Actively soliciting and responding to guest feedback to identify areas for improvement, enhance the guest experience, and build a positive reputation.