Using mobile devices and digital wallets, such as Apple Pay or Google Pay, to process payments for bookings, offering convenience and secure transactions.
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A voucher or gift certificate that can be redeemed for local experiences, tours, or activities, offered as an added perk for guests.
Prioritizing and enhancing the overall experience of guests staying in a short-term rental, focusing on personalized touches, seamless communication, and exceeding expectations.
A recognition program on some short-term rental platforms that rewards hosts who consistently provide exceptional guest experiences and meet specific performance metrics.
Providing exceptional and personalized customer service to short-term rental guests, going above and beyond to create a memorable and positive experience.