A personalized check-in experience where the host or a representative physically greets the guest upon arrival, providing a warm welcome and property orientation.
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The commitment a short-term rental brand makes to its guests, outlining the value and experience they can expect.
(Derived term) Setting unrealistic expectations in STR, such as expecting full occupancy year-round, can lead to disappointment and frustration. It’s crucial to…
The proactive approach of optimizing all aspects of a guest’s stay, from pre-booking to post-departure, to create a positive and memorable experience.
The degree to which a short-term rental listing accurately represents the property, amenities, and guest experience, ensuring transparency and setting realistic expectations…