Using software to automate guest communication, such as sending check-in instructions, answering frequently asked questions, and providing local recommendations.
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Utilizing various software and hardware solutions to streamline hosting operations, enhance the guest experience, and improve efficiency.
A formal request submitted by guests or property managers to address repairs, upkeep, or maintenance issues within the rental property.
A unit of measurement for internet speed, often crucial for a positive guest experience in short-term rentals, especially for streaming and remote…
The process of vetting potential guests to minimize the risk of problematic stays, often involving ID verification, background checks, and reviews from…