Using software to automate guest communication, such as sending check-in instructions, answering frequently asked questions, and providing local recommendations.
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Short for “Short-Term Vacation Survey Score,” it represents the numerical rating or score derived from guest feedback collected through post-stay surveys, providing…
The practice of analyzing data and adjusting pricing to maximize revenue from a short-term rental property.
Technologies and methods enabling secure and convenient access for guests, such as smart locks with unique codes, keyless entry systems, or lockboxes,…
A summary document generated every three months, analyzing key metrics such as occupancy rate, revenue generated, and guest satisfaction to assess the…