Using software to automate guest communication, such as sending check-in instructions, answering frequently asked questions, and providing local recommendations.
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The average duration it takes a host to respond to guest inquiries or messages, a crucial factor in providing excellent customer service.
A Swedish term for “Sea View,” highlighting a desirable feature for short-term rentals, often commanding premium pricing.
Advanced data analysis tools, like Sxtant, help hosts optimize pricing, understand market trends, and make informed decisions based on real-time data.
The terms and conditions that outline the rules and penalties for guests who need to cancel their booking at a short-term rental…