The practice of listing a rental property on multiple platforms, such as Airbnb, VRBO, and Booking.com, to reach a wider audience and increase booking potential.
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A request from a guest to extend their existing reservation for additional nights.
Strategies and tools used to manage and analyze customer interactions throughout the guest journey, aiming to enhance satisfaction, loyalty, and repeat bookings.
A service offered to guests, typically for an additional fee, where the host or a designated person picks them up from a…
Designing check-in processes that accommodate common guest requests, such as early or late arrival, while maintaining security and efficiency.