Refers to properties with multiple units rented out individually, such as apartment buildings or condominiums, often managed by a single host or property manager.
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A measure of how much of the potential market for short-term rentals in a specific location is being captured by existing listings.
The use of game-like elements, such as points, badges, and leaderboards, to motivate guest engagement and loyalty within a short-term rental context.
Features and amenities that make a short-term rental property accessible to guests with disabilities, complying with accessibility regulations.
The practice of exceeding guest expectations by providing unexpected amenities, personalized touches, or thoughtful gestures.