The ongoing interaction between hosts/property managers and their guests, encompassing pre-arrival information, check-in instructions, during-stay support, and post-stay feedback.
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Structured questionnaires used to collect feedback from guests after their stay, providing insights into their experience, satisfaction levels, and areas for improvement.
Adjusting rental rates dynamically based on factors like seasonality, demand, and special events to optimize occupancy and revenue.
Basic necessities and amenities provided by the host to ensure a comfortable and convenient stay for guests.
Refers to how close a short-term rental property is to popular attractions, landmarks, restaurants, or other points of interest that potential guests…