Greeting guests with a thoughtful welcome pack containing essentials, local treats, or personalized gifts to make them feel welcome and appreciated.
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The quality of being pleasing to the ear, relevant for hosts when crafting listing descriptions and communication with guests to ensure a…
A predefined strategy for communicating with guests during unexpected events that disrupt their stay, such as power outages, internet failures, or natural…
A third-party service that securely holds rental payments until after the guest checks in, providing financial protection for both hosts and guests.
Using compelling language, visuals, and storytelling in property descriptions and marketing materials to create an emotional connection with potential guests.