The speed and quality of communication between hosts and potential or current guests, influencing booking decisions and overall guest satisfaction.
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Refers to the metal hardware used in buildings, including door handles, locks, hinges, and other fixtures. Maintaining functional and aesthetically pleasing ironmongery…
The process of examining a PnL statement to identify trends, patterns, and insights into the financial performance of a short-term rental business.
The use of software or platforms to automate communication with guests, such as sending booking confirmations, check-in instructions, and post-stay messages.
A detailed set of cleaning and disinfection procedures implemented between guest stays to maintain a high level of hygiene and prevent the…