The process of monitoring, responding to, and leveraging guest reviews to improve the rental experience, build reputation, and attract future bookings.
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A software system used to store, organize, and manage data related to short-term rentals, such as guest information, reservation details, and property…
A type of professional liability insurance that protects short-term rental property managers from financial losses due to mistakes, negligence, or failure to…
A security incident that involves unauthorized access to or disclosure of sensitive guest information, potentially resulting in identity theft, financial loss, and…
A feature on some platforms that allows guests to book a property instantly without waiting for host approval, often increasing booking rates.