Refers to the physical equipment and fixtures in a short-term rental, such as door handles, locks, appliances, and plumbing fixtures.
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Hardware
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The responsibility of the host to address any necessary repairs or maintenance issues that arise during a guest’s stay, ensuring a comfortable…
Equipping the property with modern and high-quality appliances, such as stainless steel refrigerators, gas ranges, and energy-efficient dishwashers.
Inspired by the hopeful anticipation associated with the word “Ojalá,” this concierge service goes above and beyond to fulfill guests’ wishes and…
The use of various communication channels, such as in-app messaging, email, and SMS, to interact with guests before, during, and after their…