Actively monitoring and responding to guest reviews, resolving issues promptly, and building a strong online reputation to attract future bookings.
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A popular travel platform where guests can research, book, and review vacation rentals, playing a significant role in influencing traveler decisions.
The preferred methods and frequency of communication that guests can select, allowing for personalized guest experiences.
The process of researching and analyzing the short-term rental market in a specific location, considering factors like demand, competition, trends, and regulations.
This psychological principle, where higher expectations lead to increased performance, can be applied to STR guest interactions. Treating guests with high expectations…