Actively monitoring and responding to guest reviews, resolving issues promptly, and building a strong online reputation to attract future bookings.
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An electronic guide provided to guests upon booking, containing essential information about the property, house rules, local recommendations, and contact information.
A situation where a host accepts a higher offer from another guest after already accepting a booking, often leading to cancellations and…
The process of optimizing listing photos for size, resolution, and file format to ensure fast loading times and visually appealing displays on…
A communication tool integrated within a platform like Airbnb or VRBO, or a third-party service, allowing hosts to communicate with guests before,…