Developing effective communication protocols for interacting with guests before, during, and after their stay, using various channels like messaging apps and email.
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The practice of paying close attention to small but important aspects of short-term rental management and hosting, such as providing thoughtful amenities,…
A key performance indicator (KPI) used in the hospitality industry to measure the revenue generated per available rental unit over a specific…
A process that allows guests to access the rental property without meeting the host in person, often using keypads, lock boxes, or…
Business models where individuals can purchase the right to operate a short-term rental management business under an established brand and system.