The percentage of website visitors who book a short-term rental after visiting the property listing on the host’s website.
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Using an iPad as a dedicated communication tool for guests to contact the host, request services, or access property information.
Internet of Things devices used in short-term rentals for enhanced guest experiences, such as smart locks, thermostats, and lighting systems.
Handling secure online payments from guests for bookings, typically through integrated payment gateways within channel managers or property management systems.
The process of interacting with guests before, during, and after their stay, addressing inquiries, providing information, and resolving issues.