The level of preparedness and resources available to handle emergencies or unexpected situations that may arise during a guest’s stay.
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Adjusting rental rates strategically during periods of lower demand, such as the off-season or weekdays, to attract more bookings and maximize occupancy.
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The overall experience provided to guests during their stay, encompassing communication, cleanliness, amenities, and local recommendations.
The process of examining a PnL statement to identify trends, patterns, and insights into the financial performance of a short-term rental business.