The level of preparedness and resources available to handle emergencies or unexpected situations that may arise during a guest’s stay.
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Providing pre-portioned amenities like coffee, sugar, or toiletries can help manage costs and minimize waste in short-term rentals.
The preferred methods and frequency of communication that guests can select, allowing for personalized guest experiences.
Strategies and efforts aimed at providing guests with a positive and memorable stay, from pre-arrival to post-departure.
Key performance indicators (KPIs) used to track the financial performance of a short-term rental, such as occupancy rate, average daily rate, and…