The cleanliness and hygiene protocols and standards implemented for cleaning and maintaining short-term rental properties between guest stays.
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Collaborating with local businesses and service providers to offer guests exclusive discounts, experiences, and recommendations.
An African customer experience platform that helps businesses collect and analyze customer feedback, including reviews and ratings, relevant for understanding guest satisfaction…
The use of software or platform features to send pre-written or triggered messages to guests, streamlining communication and improving response times.
A thoughtful assortment of high-quality or locally sourced gifts and treats provided to guests upon arrival at a short-term rental.