A comprehensive guide provided to guests upon arrival, containing essential information about the property, amenities, house rules, and local recommendations.
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The process of guests booking a short-term rental directly through a property manager’s own website, bypassing third-party platforms like Airbnb or VRBO.
A strict set of rules and consequences outlined by a host to address unacceptable guest behavior, such as property damage, excessive noise,…
The specific group of travelers a host or property manager focuses on attracting to their short-term rental. Defining a target market helps…
Continuously implementing improvements and exceeding guest expectations to achieve and maintain high ratings and positive reviews.