Assistance and support provided to guests throughout their stay, addressing their needs and resolving any issues.
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Detailed instructions provided by hosts to guests on how to access the short-term rental, including key codes, lockbox locations, or arrival procedures.
Over-reliance on automation in STR management, without considering the nuances of guest communication or potential technical glitches, can lead to impersonal guest…
A booking feature on platforms like Airbnb that allows guests to reserve a property immediately without requiring host approval. This can increase…
Insurance or security deposits that protect hosts from financial losses due to accidental or intentional damage caused by guests during their stay.