The comprehensive process of handling guest interactions, from pre-booking inquiries to post-stay follow-ups.
Menu
You may also like
Strategies and practices focused on building and maintaining positive relationships with guests, fostering loyalty, and encouraging repeat bookings.
A physical or virtual button that allows hosts and guests to quickly contact emergency services or designated contacts in case of an…
The period of highest demand for short-term rentals in a specific location, often characterized by increased booking rates and occupancy.
Refers to unethical practices aimed at artificially inflating a listing’s ratings or suppressing negative reviews on short-term rental platforms.