The comprehensive process of handling guest interactions, from pre-booking inquiries to post-stay follow-ups.
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A trend in short-term rentals where hosts aim to provide guests with unique and memorable stays that go beyond basic accommodation, often…
A third-party service that securely holds rental payments until after the guest checks in, providing financial protection for both hosts and guests.
A legally binding contract between a property owner and a property manager outlining the terms of their business relationship.
A software component integrated into a short-term rental website or platform that allows guests to search for availability, select dates, and make…