The comprehensive process of handling guest interactions, from pre-booking inquiries to post-stay follow-ups.
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Strategies and tactics employed during periods of lower demand to attract bookings, such as offering discounts, running promotions, or targeting specific guest…
The responsiveness and accessibility of a host in addressing guest inquiries, requests, and issues promptly. This can be achieved through various communication…
A fully furnished and equipped short-term rental property that is ready for immediate occupancy by guests, requiring minimal setup or management from…
A trend in the short-term rental industry where guests prioritize unique and memorable experiences over basic accommodations, leading hosts to offer personalized…