The process of collecting, analyzing, and responding to guest feedback to improve the overall guest experience and identify areas for improvement.
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The ability to communicate with guests in multiple languages, either directly or through translation services, expanding the potential guest pool and improving…
A property listing that uses storytelling elements to engage potential guests and create an emotional connection, showcasing the experience rather than just…
Refers to the strategic use of space within a short-term rental to optimize flow, functionality, and aesthetic appeal. It considers factors like…
The prevailing rental rate for similar properties in the same market area, used as a benchmark for setting competitive pricing.