The process of collecting, analyzing, and responding to guest feedback to improve the overall guest experience and identify areas for improvement.
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The use of technology to automate tasks and processes related to managing a vacation rental, such as smart locks, automated messaging, and…
A comprehensive document or digital resource provided to guests upon booking or arrival, containing essential information about the short-term rental, local area,…
An estimation of the maximum possible income a short-term rental property could generate within a specific timeframe, considering factors like location, seasonality,…
Elements on a listing or website that build trust and credibility with potential guests, such as verified reviews and security features.