The process of collecting, analyzing, and responding to guest feedback to improve the overall guest experience and identify areas for improvement.
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Well-maintained and inviting outdoor areas, such as patios, balconies, or gardens, that enhance the guest experience.
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A security measure requiring multiple forms of verification to access accounts, enhancing security for hosts and guests.
Detailed property descriptions that highlight amenities and features specifically designed for remote workers, including internet speed, workspace availability, and nearby co-working spaces.