The process of collecting, analyzing, and responding to guest feedback to improve the overall guest experience and identify areas for improvement.
Menu
You may also like
Communication between hosts and guests conducted solely within the messaging system provided by a platform like Airbnb or VRBO.
A compelling and informative written description of a short-term rental property, highlighting its features, amenities, and benefits for potential guests.
A section in a rental agreement that requires disputes between the host and guest to be settled through binding arbitration instead of…
Promotional materials and information provided to guests at the rental property, encouraging repeat bookings or additional services.