Reviews, comments, and suggestions provided by guests after their stay, valuable for improving services and understanding guest preferences.
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A keyless entry system commonly used for short-term rentals, allowing hosts to remotely grant access to guests and improve security.
A professional organization for vacation rental managers in North America, providing resources, education, and networking opportunities.
Information that guests willingly and proactively provide to short-term rental hosts, such as preferences, interests, and travel styles, which can be used…
The former name of IHG One Rewards, still relevant for hosts who may have accumulated points under the old program and can…