Software or platforms that facilitate communication between hosts and guests, including messaging, automated responses, and scheduling tools.
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The sum of all interactions and perceptions guests have with a host and their property, from the initial booking process to the…
A refundable amount collected from guests before their stay to cover potential damages or violations of house rules.
A pricing strategy used during periods of lower demand for short-term rentals, often involving discounted rates to attract bookings.
A formal written document informing a guest of their required departure from the rental property due to lease violations or unauthorized occupancy.